Betija believes your personal data is a valuable asset. Read this policy to understand what we collect, how we use it, and how we keep it secure.
The core principles we follow to protect your privacy
Every transaction and data exchange on Betija is protected by 256-bit SSL encryption, ensuring bank-level security.
Betija never sells your personal information to third parties. No data is shared except where required by law.
You can view, correct, or request deletion of your data at any time. We respond within 30 days.
Betija is transparent about which cookies are used and why. You have the option to disable non-essential cookies.
Your data is stored on internationally certified servers. Regular security audits and penetration testing are conducted.
Betija strictly enforces an 18+ policy. No information from minors is collected or stored.
This Privacy Policy applies to the Betija platform (betija.vu) and its associated mobile applications. By creating an account or using the service, you are deemed to have accepted the terms of this policy.
Betija believes privacy is a fundamental right. We collect only the data we need and store it with the highest level of security. This policy clearly explains what data is collected, why, and how it is used.
If this policy is updated, Betija will notify you via your registered email or through a notice on the platform. The date of any changes will always be displayed at the top of the page.
Betija may collect the following types of information:
| Type of Information | Example | Requirements |
|---|---|---|
| Identity Details | Full name, date of birth, nationality | For KYC and age verification |
| Contact Information | Email address, mobile number | For account notifications and support |
| Identity Document | National ID, passport number | For Identity Verification & Legal Compliance |
| Financial information | Deposit/withdrawal history, mobile banking number | For Payment Processing |
| Technical Information | IP address, browser type, device information | For Security & Fraud Prevention |
| Gaming Activity | Game history, betting patterns, login times | For Responsible Gaming & Service Improvement |
Betija collects data solely for the purposes stated above. Collecting irrelevant or excessive information is against our policy.
Betija collects information through the following methods:
Betija will never ask for your password or financial details via phone call or SMS. Stay alert if you ever receive such a request.
Betija uses the information collected for the following purposes:
Marketing Communications: Betija only sends promotional emails or messages with your explicit consent. You may withdraw that consent at any time.
Betija uses cookies and similar technologies to enhance your browsing experience. We use three types of cookies:
You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some Betija features to stop working.
Betija follows industry-leading standards to protect your data. Our security framework includes:
While Betija maintains the highest security standards, no digital system is 100% impenetrable. Use a strong password for your account and never share it with anyone.
As a Betija user, you have the following rights over your own data:
Request to find out what information Betija holds about you and receive a copy.
You can contact our support team to correct any inaccurate or incomplete information.
You may request deletion of your data unless retention is required by law. After account closure, data is automatically deleted after the specified retention period.
You may object at any time to marketing communications or optional data processing.
The right to receive your data in a structured, commonly used format.
To exercise these rights, contact Betija support in writing. We typically respond within 30 business days.
Betija retains different types of data for different periods. Retention periods are determined by legal requirements, business needs, and user interests:
Once the specified retention period expires, Betija automatically deletes your data securely or stores it in an anonymized form.
If you have any questions, complaints, or requests regarding this Privacy Policy, please contact Betija's privacy team:
Betija's Data Protection Officer operates in compliance with international data protection regulations and is committed to upholding your rights.
Always use your registered email and include your account number when contacting Betija support — this helps resolve issues faster.